Gaming at Criciya is meant to be fun, exciting, and always within your control. We give every Bangladesh player the tools, information, and support they need to play responsibly — no exceptions.
Criciya's responsible gaming programme is built on six core principles that protect every player on the platform — from the moment you register to every session you play.
Criciya enforces a strict 18+ policy. Every new account goes through automated age checks at registration, and manual KYC verification is required before your first withdrawal. No exceptions, no shortcuts — protecting minors is non-negotiable at Criciya.
You can set daily, weekly, or monthly deposit limits directly from your Criciya account settings. Loss limits are also available, capping how much you can lose in a given period. Once set, limits can only be reduced immediately — increases require a 24-hour cooling period.
Set a maximum session duration so Criciya automatically reminds you — or logs you out — when your time is up. Reality check notifications pop up at intervals you choose, showing exactly how long you have been playing and how much you have spent in that session.
Need a short break from gaming? Criciya's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period your account is suspended — you cannot log in, deposit, or place bets. The break starts immediately when you request it.
If you feel you need a longer break, Criciya's self-exclusion tool lets you close your account for 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen period. Criciya will also suppress any marketing communications to you during this time.
Criciya's platform monitors gaming patterns in the background. If your behaviour suggests potential harm — such as chasing losses, dramatically increased session lengths, or rapid deposit sequences — our responsible gaming team will proactively reach out to offer support.
Responsible gaming starts with honest self-reflection. Ask yourself these questions regularly. If you answer "yes" to two or more, it may be time to use Criciya's support tools or speak to someone you trust.
There is no shame in recognising a problem early. The players who reach out are the ones who stay in control. Criciya's support team is available 24 hours a day, 7 days a week — no judgement, just help.
Every tool listed below is available in your Criciya account settings right now. No waiting, no forms — just log in and take control.
Cap how much you can deposit per day, week, or month. Reductions take effect immediately. Increases require a 24-hour review period to protect you from impulsive decisions made in the heat of the moment.
Set a maximum amount you are comfortable losing in a given period. Once your loss limit is reached, Criciya will prevent further bets until the period resets. A clear, honest boundary that keeps gaming affordable.
Choose how long each gaming session can last. When your limit is reached, Criciya will notify you and, if you choose, automatically log you out. You can also set reality check pop-ups at 15, 30, or 60-minute intervals.
Take a short break of 24 hours, 7 days, or 30 days. Your account is fully suspended during this time — no logins, no deposits, no bets. The cool-off begins the moment you confirm it and cannot be reversed early.
Exclude yourself from Criciya for 6 months, 1 year, or permanently. This is the strongest tool available. Once activated, it cannot be reversed during the chosen period. All marketing from Criciya will also stop immediately.
Periodic pop-up reminders that show your current session duration and total amount wagered. A simple but powerful nudge that keeps you aware of how long you have been playing and how much you have spent — in real time.
At Criciya, we believe that gaming is one of the most enjoyable forms of entertainment available — when it is approached the right way. For the vast majority of our players across Bangladesh, Criciya is exactly that: a fun, exciting way to spend leisure time, enjoy a bit of competition, and potentially win some extra money along the way.
But we are also realistic. We know that for a small number of people, gaming can become something more than entertainment. It can become a habit that is difficult to control, and in some cases, a genuine problem that affects finances, relationships, and mental health. Responsible gaming at Criciya means we take that reality seriously — not just in words, but in the tools we build, the policies we enforce, and the way our support team operates every single day.
Every feature on this page exists because we genuinely care about the people who use our platform. Responsible gaming is not a legal checkbox for Criciya — it is a core part of who we are.
Problem gambling is a recognised condition in which a person is unable to control their gambling behaviour despite negative consequences. It is not a character flaw or a sign of weakness — it is a behavioural pattern that can develop gradually and affect people from all walks of life.
Common signs of problem gambling include spending more than you can afford, lying to family members about gaming activity, feeling unable to stop even when you want to, and experiencing mood swings tied to wins and losses. If any of these sound familiar, please use Criciya's self-exclusion tool and reach out to our support team.
Important: Responsible gaming tools are most effective when used early. Do not wait until gaming feels completely out of control. Setting a deposit limit today — even a generous one — is a healthy habit that every Criciya player should consider.
Criciya is strictly an adult platform. The minimum age to register and play is 18 years. We use automated age verification at registration and manual document checks before any withdrawal is processed. Any account found to belong to a person under 18 will be closed immediately, with all funds returned.
If you share a device with younger family members, we strongly recommend using your device's parental control features to prevent access to Criciya. You can also use third-party filtering software to block gaming websites on shared devices. Protecting young people from gambling is a responsibility we share with every adult in the household.
Criciya's platform includes automated monitoring systems that track gaming patterns across all accounts. These systems are designed to identify behaviour that may indicate a player is experiencing difficulties — not to penalise players, but to offer timely support.
Patterns that may trigger a responsible gaming review include: a sudden and significant increase in deposit frequency or amounts, extended session durations that are out of character for the account, repeated deposits immediately following a large loss, and a pattern of wagering the maximum available amount on every bet.
When our system flags a concern, a member of Criciya's responsible gaming team will reach out via email or in-platform message. This contact is always supportive and non-judgmental. We may suggest tools, offer a temporary limit, or simply check in to make sure you are okay.
You are always in control: Criciya will never impose limits on your account without your knowledge, except in cases where we have a legal obligation to do so. All responsible gaming interventions are communicated clearly and transparently.
The players who enjoy Criciya the most are the ones who treat it as entertainment — not as a way to make money or solve financial problems. Here are some practical habits that keep gaming enjoyable and sustainable:
These are not complicated rules — they are just common sense habits that make a real difference over time. Criciya's responsible gaming tools are there to back you up when habits slip, but the best protection is a healthy mindset from the start.
If you feel that gaming has become a problem for you or someone you care about, please do not hesitate to reach out. Criciya's support team is available 24 hours a day, 7 days a week, and can activate responsible gaming tools on your account immediately.
You can contact Criciya support at [email protected] with the subject line "Responsible Gaming Support" and a member of our team will respond within one hour. We can help you set limits, activate a cool-off period, or process a self-exclusion request — whatever you need, we will handle it quickly and without judgement.
Confidential and supportive: All responsible gaming conversations with Criciya support are handled with complete confidentiality. Your account information and the nature of your request will never be shared with anyone outside the support team.
Quick answers to the questions our players ask most often about staying safe and in control on Criciya.
Responsible gaming is not about playing less — it is about playing better. Set your limits, use the tools, and enjoy every session knowing you are in control.